Category Archives: research

Lessons from a chat with Bill Bryson

Milena Puerta comments on what lessons can be learnt for market research from the author and MRS conference speaker…

The MRS annual conference is a hotly anticipated event in any researcher’s calendar. This year was no exception and the conference came to a close…

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My experience of complaints…

Jon Pickup, our in-house expert on complaints handling research, explains how a good service isn’t just about getting your problem resolved…

I’m really not one for making formal complaints. It’s not so much that I have the stereotypical British ‘stiff upper lip’ – more that something…

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First 6 months in research…

Our class of 2015 Grads talk us through their experiences as new starters in the market research industry, and what they’ve learnt so far…

Starting a new job is always scary. What do you wear? How do you act? There are new rules to understand, a new environment to…

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Understanding the secret lives of 4 year olds

Charlotte Jones tells us her top tips for conducting qualitative research with children…

Trying to be ‘down with the kids’ in research, as in life, is tricky. Using phrases like ‘down with the kids’ is apparently an immediate…

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